Is putting your customer first tanking your value? You’ve heard this phrase before: “The customer is always right.” No one is going to tell you to ignore your customer’s wishes completely. But sacrificing your needs (and the needs of your business) to make your quota is a dangerous game that can leave you feeling like you lost, even when you make a sale. In this episode, your host Donald Kelly and guest Mark Raffan are here to remind us, point-blank, that a successful salesperson needs to set expectations and retain value in every negotiation.

There Is No “Win-Win”

• Move away from a “win-win” mindset. If you put too much effort into trying to get your customer to win, you run the risk of letting them win at your expense. Instead, hope for outcomes that you can both agree to
• Keep your goals in mind when selling. Don’t get so swept up in trying to meet your customer’s needs that you totally forget about your own (or your company’s).
• Take on deals that are profitable. Even when you’re trying to make quota, the more concessions you make, the more value you lose

3 Layers of Concessions

1. Conditional Giving. If a potential buyer asks you to make a concession, ask them to make a concession as well. 
2. “Portional” Giving. If a salesperson is asked to make a concession, only make a portion of it, don’t give the full concession.
3. Scarcity. When a potential buyer asks for a concession, respond by letting them know it will be difficult to do, don’t immediately accept it.

“I really don’t believe there is such a thing as a win-win negotiation. I think it’s a really dangerous mindset to put yourself in, especially when the market changes like this.” – Mark Raffan

Resources

Negotiations Ninja

Negotiations Ninja Podcast

Mark Raffan LinkedIn

Sponsorship Offers

1. This episode is brought to you in part by Scratchpad.

Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation.

Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Communication is key. You’ve heard this phrase before, but how does it apply to sales? Hopefully, at this point, you know from experience that selling is about more than just being an outgoing person with a great smile. If you want to be great at sales, you have to offer more to your customer. In this episode, your host Donald Kelly has a conversation with Craig Colby, the co-founder and president of OneStream Software. Colby brings his experience and dedication to the table to show us how clearly setting expectations can lead to strong, long-term relationships with customers.

Why Should We Set Expectations?

• Your prospect might be jaded. Have you ever wondered why your customers seem defensive as soon as you start your pitch? They’ve probably had other businesses overpromise and underdeliver, and they don’t want it to happen again.
• Your customer is looking for a trusted expert. You’ve put in the work to learn what your product can do, and what it can’t. Your customer hasn’t. It’s the salesperson’s responsibility to help their customer understand the capabilities AND the limitations of their product so the customer can act in their own best interest.
• Your reputation is forever. If you promise outcomes your product can’t deliver, your customers will remember that, and they’ll spread the word. Build long-term relationships with prospects by acting with integrity and empathy for their situation. That’s what will end up setting you apart.

How Do You Start Saying “No”?

• If you can tell your product isn’t right for a customer, you can say “no” while still educating them. Give an explanation for why it’s not a good fit, or the conditions under which your product might become a better fit in the future
• Let go of people-pleasing. Part of the learning curve in sales is understanding that you won’t be able to help everyone – you should try to support your customers, but only in a way that makes sense for you and your product
• When your customers ask you a question about your product’s capabilities, it’s okay to say “I don’t know,” and to bring someone more knowledgeable into the conversation. Your honesty will build your credibility and trust with your customer

“If you’re a sales professional, and you’re newer, or you’re a little more mature, or you’re super mature in the job, you can always learn… Always be learning.” – Craig Colby

Resources

Craig Colby on LinkedIn

Craig Colby on Twitter

OneStream Software

info@onestreamsoftware.com

sales@onestreamsoftware.com

Sponsorship Offers

1. This episode is brought to you in part by Scratchpad.

Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation.

Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Don’t ever let anyone tell you there’s nothing new under the sun. Thought leaders don’t approach the world or their industry that way, so why should you? In this episode, Donald Kelly connects with Andy Buyting – coach, professional speaker, and best-selling author of How to Win Clients and Influence People. In this episode, Buyting introduces his proven-successful take on how to reinvent the relationship between sales and marketing which he outlines further in his 2021 book, Double Sales/Zero Salespeople. See the special offer in our Resources for a free half-hour call with one of the authors of the book!

 Why the “assembly line”?

• Division of labor: splitting any complex process into specific tasks, and allowing people to specialize on one part of the task
• Application in sales and marketing: Where a typical salesperson may be responsible for generating leads and prospecting all the way through making the final sale, Buyting recommends separating the tasks among dedicated people
• Optimize: Once you know what each stage of the process is for your business, you can optimize and automate parts of the assembly line

 “Smarketing”: Intersection of Sales and Marketing

• Frequently, sales and marketing operate too separately, and each department thinks it has all the answers when it comes to meeting goals
• Marketing can help businesses find the right customers, but it can fall apart if salespeople are just selling and not providing value
• Having sales with no marketing can be expensive, payroll-wise!
• Sales and marketing both share the same goal: growing the business. Combining the two creates a more efficient process

“Just like Henry Ford developed the assembly line for the automobile, what is your business development assembly line? What are all of those stations along that journey for your prospect, from the very first time your company spends a time trying to land a sale, until they actually sign a contract? What are those stations, and then ask yourself, ‘how do I optimize each station?’” – Andy Buyting

 Resources

SPECIAL OFFER: Book a call or download a chapter of the book!

Double Sales/Zero Salespeople by Andy Buyting on Amazon

The Machine by Justin Roff-Marsh on Amazon

Tulip Media Group

Sponsorship Offers

This episode is brought to you in part by Scratchpad.

1.  Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation.

 Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

We are all defined by how we handle the challenges we face. The only constant in life is change, and it doesn’t matter what industry you’re in – you have to learn how to adapt. Our guest today offers his solution to how sellers can approach their job during the current market so that you can successfully, and organically reach your goals. In this episode, Donald Kelly sits down with Joe McNeill, the CRO at Influ2, to talk about the current landscape, the shortcomings of how sales are currently being done, and how to shift your focus so that you can connect with the right buyers for your product.

 Challenges in Sales Today

• E-mail outreach is up +50% since 2020, but replies have decreased by 30%. Limited outreach methods are leading to limited results
• 72% of SDR teams are behind their pipeline goals. Some sales leaders think making more calls and sending more e-mails is the answer
• SDRs and AEs are not always getting support, so they are not as efficient in their jobs as they could be

 How to Change Up Your Playbook for Success

• People buy, not companies. If there are multiple people involved in the buying decision, create messaging that applies to each of them
• Efficiency is growth. You’ll only have enough bandwidth to create focused messaging if you’re specific about who you reach out to
• Pragmatic messaging. Using “silver-bullet”-style messaging probably won’t relate to buyers who are being faced with difficult decisions. Focus on how you can provide support
• Leaders: Ask for help. If you’re not sure what to do or how to help your team, ask people around you what they’re doing and gather information. Talk to peers, consultants and mentors to spark your creativity.

 “People used to think, ‘what should we focus on, growth or efficiency?’ Now it’s, ‘efficiency IS growth.’ You’ve got no choice.” – Joe McNeill

 Resources

Joe McNeill on LinkedIn

Influ2: Person-Based Advertising Solution for B2B Marketers

Sponsorship Offers

1. This episode is brought to you in part by Scratchpad.

Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation.

 Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Do you know that feeling you get when you spend some time planning out the week ahead? It’s that sense of peace that lets us know we’re going to achieve our goals and nothing is going to get missed. Planning seriously increases our productivity, so why aren’t we all taking the time to do this at the beginning of each week? Whether you just can’t seem to find the time or you don’t know how to get started, Donald is here to help. Take out your Google Calendar or your favorite scheduler and let’s get to it!

 How to Make the Most of Your Weekly Planning Session

1. Define your purpose for the week. Take a second to decide what you’re trying to accomplish this week. Look at your key performance indicators (KPIs), and make a plan for how you’re going to reach those things. 
2. Plan activities accordingly. Decide what things are going to go on your calendar based on your KPIs. Highlight the “money generating activities” you do each day, and fill your day with those activities first.
3. Put in your recurring meetings and activities. What activities are written in stone each week? Block those things out so you know what time you have available for the random appointments and meetings that will come up.
4. Fill in your client meetings. Schedule meetings with potential clients or prospects. You might not want to set them in stone right off the bat in case of schedule changes, but pencil them in so they’re present in your overall plan.
5. Fill in other activities. If you have a random assortment of little tasks you need to do, work-related or not, try to plan them so that they don’t mess up the flow of your week too much. Take some time to fit them in during the least obtrusive times possible.

“I would like most of us to be in that ‘Yes, I plan religiously’ category. I know when you do, your pipeline’s gonna be great, your pipeline’s going to progress, you’re going to convert more of those opportunities, and you’re going to see more success.” - Donald Kelly

Resources

Donald’s Linkedin Poll

 Sponsorship Offers

1. This episode is brought to you in part by Scratchpad.

Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation.

 Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Don’t. Be. Boring. Every time you talk to a new client, in the back of your mind, you know you’re not the first person to ever pitch to them. You might not even be the first person to pitch to them that day. You need to stand out, and more importantly, be remembered. In this episode, Donald Kelly sits down with Andie Jewett, the Senior VP of Business Development at AMP Agency. They talk about the core elements of an amazing pitch, and how to make sure you’re not making the same mistakes as everybody else.

Jewett’s Background

• Started in account management, with clients like Blue Cross Blue Shield and NinetyNine Restaurants
• Now works with AMP Agency, overseeing business development and reaching out to potential clients

Most Common Pitching Mistakes - and How to Fix Them

• Don’t jump into your pitch immediately, placing the focus on you and your product. Do your homework so that you know your client, ask them questions, and place the focus on them.
• Don’t recite all your great ideas or figures one after the other in a list. Your client won’t remember them all! Instead, take them on a journey with a narrative thread. 

3 Core Elements of a GREAT Pitch

1. Make the client the main character. It’s not about you, or your product. Your client is the hero of the story. Build a profile around who that customer is based on your research. Then, use this to address their needs and aspirations when you make your pitch.
2. Take them on a journey. A story has a beginning, middle, and end. Have one main idea, or “hook” that will be the big takeaway from your pitch meeting. Build to your hook, share what it is, and make sure it threads all the way through. 
3. Use a little showmanship. If you recite too many facts and figures, you will put your clients to sleep. Bring your personality, fun, AND facts. Even virtual pitches can have creative elements that help clients remember them.

“Look at how storytelling is done, not just in other industries, but even in literature. If you were to look at the perfect story arc of the best books and novels out there, you can absolutely compare your pitch to that.” - Andie Jewett

 Resources

Andie Jewett on Linkedin

AMP Agency 

Andie Jewett on Instagram

Sponsorship Offers

1. This episode is brought to you in part by Scratchpad.

Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation.

 Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

The days of the “spray and pray” method of selling are over. Nobody wants to be sold to, and bland, generic pitches are a dime a dozen. So how can you set yourself apart and improve your closing rates? Today, your host Donald Kelly asks Kay Miller, author of “Uncopyable Sales Secrets,” exactly that. Listen in to find out how you can identify, and sell to, YOUR Moose. Don’t forget to scroll down for an exclusive offer just for TSE Podcast listeners!

Miller’s Background

• Miller broke through the glass ceiling in a male-dominated field, becoming successful in a short time
• Got hired by Walker Exhaust, the largest automotive muffler manufacturer in the country, and became the top salesperson in the U.S., earning her the nickname “Muffler Mama”

What is a Moose? How do I Identify Mine?

• Your “moose” is your perfect customer. For a moose-hunter, the moose is their target. Any time spent hunting other animals is time they can’t spend moose hunting.
• Study your “moose”. Learn your ideal customer’s aspirations and needs so you can best understand how to help them.
• Search for success. Who are your best clients? Who is a pleasure to work with? Try to find yourself more customers like that – people who align with your vision and want your help.

How Do You Set Yourself Apart?

• Find unique ways to reach out to customers – snail mail? A video recording? Homing pigeons? Just kidding on that last one, but you do have to be special to be noticed.
• Personalize your outreach methods so the customer knows you are reaching out to them specifically while staying true to your brand.
• Once you’ve got their attention, don’t talk too much. Listen to the customer, ask questions, and figure out how you can help them.

“Take off your selling hat and imagine what your customer is going through. How would you feel if you got that pitch?” - Kay Miller

 Resources

Check out “5 Proven Secrets to Get in the Door” by Kay Miller - a free resource just for TSE listeners!

“Uncopyable Sales Secrets” by Kay Miller on Amazon

“Would You Marry You?” by 

Kay Miller on Linkedin (no pitches, please!)

UncopyableSales.com

 Sponsorship Offers

1. This episode is brought to you in part by Scratchpad.

Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by LinkedIn.

Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE.

3.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. 

Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

The days of the “spray and pray” method of selling are over. Nobody wants to be sold to, and bland, generic pitches are a dime a dozen. So how can you set yourself apart and improve your closing rates? Today, your host Donald Kelly asks Kay Miller, author of “Uncopyable Sales Secrets,” exactly that. Listen in to find out how you can identify, and sell to, YOUR Moose. Don’t forget to scroll down for an exclusive offer just for TSE Podcast listeners!

Miller’s Background

• Miller broke through the glass ceiling in a male-dominated field, becoming successful in a short time
• Got hired by Walker Exhaust, the largest automotive muffler manufacturer in the country, and became the top salesperson in the U.S., earning her the nickname “Muffler Mama”

What is a Moose? How do I Identify Mine?

• Your “moose” is your perfect customer. For a moose-hunter, the moose is their target. Any time spent hunting other animals is time they can’t spend moose hunting.
• Study your “moose”. Learn your ideal customer’s aspirations and needs so you can best understand how to help them.
• Search for success. Who are your best clients? Who is a pleasure to work with? Try to find yourself more customers like that – people who align with your vision and want your help.

How Do You Set Yourself Apart?

• Find unique ways to reach out to customers – snail mail? A video recording? Homing pigeons? Just kidding on that last one, but you do have to be special to be noticed.
• Personalize your outreach methods so the customer knows you are reaching out to them specifically while staying true to your brand.
• Once you’ve got their attention, don’t talk too much. Listen to the customer, ask questions, and figure out how you can help them.

“Take off your selling hat and imagine what your customer is going through. How would you feel if you got that pitch?” - Kay Miller

 Resources

Check out “5 Proven Secrets to Get in the Door” by Kay Miller - a free resource just for TSE listeners!

“Uncopyable Sales Secrets” by Kay Miller on Amazon

“Would You Marry You?” by 

Kay Miller on Linkedin (no pitches, please!)

UncopyableSales.com

 Sponsorship Offers

1. This episode is brought to you in part by Scratchpad.

Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by LinkedIn.

Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE.

3.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation. 

Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

In this episode of The Sales Evangelist Podcast, Donald Kelly talks with Helen Fanucci about her timely book, Love Your Team: A Survival Guide for Sales Managers in a Hybrid World. The impacts of the pandemic continue to affect how we do business in 2023. The value of remote work can be seen and felt by workers across a variety of industries, including sales. So how do you connect with your team, ensuring their success and building their skills along the way? Fanucci’s experience as a Customer Success Sales Leader at Microsoft has given her a unique perspective, and she brings her expertise to this conversation.

Three Steps for Leaders to Help Their Team Build Pipeline

1. The 3x Rule. Have 3 times the number of customers in the pipeline than what is needed to meet the quota.
2. Fill in the gaps. Ask your team who they’re talking to on a given account, and see how your network, connections, or position can help them get in touch with decision-makers.
3. Use tools like Linkedin Sales Navigator. Use the tools at your disposal and share the information you get with your team.

Three Ways to Build Your Team Members as Professionals

1. Encourage critical thinking. Whether they’re successful or struggling, talk through your assessments with your team members. Help them learn to ask the right questions so that they can begin to assess themselves and search for solutions.
2. Work side by side. As your team members start to have bigger accounts, help them understand the nuances of those customers. Think back to when you were first starting - did you have the kind of mentor you needed? If not, what would that have looked like?
3. Emphasize personal connection. When your team members have their first contact with a potential client, the product is not immediately the most important thing. They need to be able to establish a rapport, person-to-person, and to understand the needs of the client. This will get your team much farther than skipping straight to the selling step. 

“Reduce sales friction. Support your team’s success by using your positional power and your network to reduce sales friction for your sellers.” - Helen Fanucci

Resources

Love Your Team: A Survival Guide for Sales Managers in a Hybrid World by Helen Fanucci on Amazon

Connect with Helen Fanucci on Linkedin

Sponsorship Offers

1. This episode is brought to you in part by Scratchpad.

Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by LinkedIn.

Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE.

3.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation.

Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

What makes this conversation between Donald Kelly and Natasha Ho so special is not just that they’ve both found success in sales, it’s that they genuinely want others to find that same success. Listen in as they discuss the limitations many sellers create for themselves and the ways you can open up new opportunities for yourself by asking important questions. 

 Natasha Ho’s Background

• After getting her degree and working her dream job, she realized she didn’t want to progress in that line of work and found a new dream
• She built her own business and became successful after she learned how to sell her product
• Sales consulting on the side led her towards a path that was ultimately more fulfilling

 Seeing Opportunities, Not Limitations

• High-Ticket buyers are like Santa Claus - you have to believe in them for them to exist. Your first high-ticket buyer could already be in your network, but you’ll never know unless you start to trust that they’re there.
• Identify prospects by listening. When you start looking for customers or clients, identify the people who want your help and who are willing and able to invest in it.
• Open up a conversation. Once you’ve identified someone to sell to, be willing to open up a dialogue. 

 Know Yourself, Know Your Buyer

• What is your overall vision? What is your big goal? Before you start thinking about your buyer’s big goals or the problems they face, you need to know what your own goals are.
• Why do you want this goal? Why is it important to you? Selling can be a tough job - knowing the answer to this and reminding yourself of it can help keep you from getting too fatigued or burnt out.
• Why are you selling? This refers to your “bigger mission.” Sales will have ups and downs, and knowing the purpose behind what you do will help you through them. Believing in what you do will keep you from taking “no” too personally. 

“Go all-in on yourself. Bet on yourself. Invest in yourself. And when you are playing, play big.” - Natasha Ho

Resources

Natasha Ho on Instagram and Facebook - @theallinwoman

allinwoman.com

Sponsorship Offers

1. This episode is brought to you in part by Scratchpad.

Scratchpad is the fastest way for sales professionals to update Salesforce. Move at the speed of thought with Scratchpad. Try it for free or learn more at Scratchpad.com. 

2.            This episode is brought to you in part by LinkedIn.

Cold calling will not work if you’re using shallow, outdated information. You need to go deep. Try Deep Sales by LinkedIn, the next generation of LinkedIn Sales Navigator. You can get a 60-day free trial - simply go to Linkedin.com/TSE.

3.            This episode is brought to you in part by TSE Sales Foundation.

I think we can all agree that sales should be fun. However, many times, we find ourselves in a quagmire where we’re not progressing and deals are not going the way that they should. This is why we created TSE Sales Foundation. It’s a program designed to help sales professionals just like you master the fundamentals of sales so they can radically improve their sales pipeline and close more deals. To find out more about TSE Sales Foundation and our next start date, simply go to thesalesevangelist.com/foundation.

Credits

As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.