The Sales Evangelist

Categories

general
Being Authentic
Framing
Relationships
Risk
Business Growth
Customized Solutions
Bryan Hendrick
Objections
Account Executive
B2C
Differentiate
C-Suite
Company Culture
Give Value
Seek to Understand
Email
Conversations
Collaboration
Brian Margolis
Cold Calling
Barbara Giamanco
Account Management
Content Marketing
Jay Gibb
Business Development
Outbound
Empathy
Coaching
Fear
Jimmy Burgess
Education Based Marketing
Keywords
Prospecting
Pipeline
Dennis Brown
LinkedIn
Facebook
Clarence Butts
leads
Dale Dupree
Michael Sardina
Cadence
Jack Kosakowski
Qualifying
Social Selling
Connection
John Antonacci
Branding
Ethics
Bob Burg
John Barrows
Credibility
Audience Engagement
Ericka Eller
Confidence
Jim Jacobus
Building Rapport
Communication
Douglas Vigliotti
Entrepreneur
Humor
Champion
Jared Easley
Commission Sales
Chris Dayley
Building Value
Building Trust
Sales Team
Ask for the sale
Sales Training
Relationship Selling
Ideal Customer
Leadership
Prospecting System
Hiring
Goals
Sales Plan
Referrals
Value
Lead Generation
Asking Thought Provoking Questions
Client Management
sales Management
Success
Asking for Referrals
Sales Strategies
Sales Habits
Sales Culture
Motivation
Door to Door Sales
Sales Coaching
Group Coaching
Selling Success
Accountability
Crowdfunding
Mindset
Sales Enterprise
Sales Process
Closing
Sales Leader
Following Up
Digital Marketing
Sales Opportunities
Sales Mindset
Sales
Email Marketing
Online Marketing
Rejection
Habits
Start with Why
Profitability
Fear of Rejection
Marketing and Sales
Scarcity
Videos
Questions
Business Conversation
Value Conversation
Customer Experience
Negotiation
Demo
Customer Service
Competition
Sales Compensation Plan
Unique Way To Sell
Sales Conversations
Discovery Meeting
Reciprocity
Messaging
Sales and Marketing
Sales Tools
Buyer Persona
Pricing
Joe Carlen
GAP Method
Pre Call Planning
Warm Leads
New Hire
Time Management
Reading Prospects
Numbers Game
Goals Setting
Q and A
Rapport
Customer Evangelist
Humility
Medical Sales
Upselling
Speaking With Executives
Networking
Meeting With Executives
Scaling your sales team
Sales Growth
High Ticket Selling
ROI
Focusing
AI
Bad Customers
Creative Prospecting
Top Performer
Phone Prospecting
Presentation
Affliate Marketing
Research
Delegate
Sales Develop Representative
Theater and Sales
Additive Behaviors
Email Selling
Hard Work and Determination
Hard Work
Common Sales Challenges
First Impression
Meeting with Customers
Interview
Dedication
Administrative Tasks
Sales Enablement
Promotional Materials
Finishing
Story Selling
Revenue
Proposals
Course
Top Performance
Current Customers
Podcast
Planning
Value Driven Conversation
Processes
Twitter
Wealth
Field Sales Rep
Local Advertising
Increase Revenue
Upfront Agreement
Lead Magnet
Message
Experience
Change
Direct Response Marketing
Inbound
Sales Vs. Marketing
Phone Sales
Community
New Sales Professional
PAIN
Influence
Mastermind
Cross Selling
Sales Travel
Team Motivation
Sell Yourself
Image
Values Based Marketing
Promotional Product
Bold
Sales Metric
Sales 2.0
Timing
Sales processes
Value Pricing
Proposal
Copywriting
Network Marketing
Budget
Appointment
Sales Commitment
Building Quick Relationships
Passion
Consultative Selling
Foundation
Everyday Sales
Selling Intangibles
Work-life balance
Inside sales
Mental tougness
Fear of being salesy
Free Trial
Web Leads
Sales Leadership
Vacation
Sales Job Interview
Podcasting
Positive
Live Events
Decision Makers
Sales jobs
Public Relations
Website Sales
Newsletters
entrepreneurs
Commission
Webinar Sales
Sales Experience
Sales Proposals
New Sellers
Daily Planning
Rapid Growth
Lead with Value
Finding Your Voice
New Sales Training
Sales From The Street
The Sales Whisperer
Sales Funnels
Listening
Sales Prospecting
 Guy Kawasaki
Taking action
Positive Thinking
Increasing Sales
Winning Vendor
Being Selfless
Positive Attitude
Selling to women
Sales Stigma
Sales Slump
Persistence
Agenda
Job Interview
Sales Vision
Forecasting
Close Rate
Deeper Discussion
Linked Seller
High Performance Habits
DISCOVER Questions™
Rory Vaden
Donald Kelly
Curtis McHale
Anthony Tran
Case Study
Advanced Sellers
Contract Hell
Bob Rickert
Reluctant Buyers
Inbound Marketing
Google Alerts
Game Changer
Close.io
Honesty
Finding
Calendar Invite
Eveline Pierre
Josh turner
Joanne Black
Matt Hallisy
Mace Horoff
Amy Porterfield
Chris Rollins
Deb Calvert
Closed File
Dino Dogan
Katherine Kotaw
Bryan Daley
Dave Delany
Linda Yates
Jim Cathcart
Happy Someone
Chirag Gupta
Personalize
Jeffrey Gitomer
Cold Outreach
Growth
Sales Pitch
Carissa Hill
Account-Based Marketing
Preparation
Alice Heiman
Imposter syndrome
Buyer's Journey
Drip campaign
Outreach
Influencers
Prospect.io
Don Barden
Acquisition
Barth Getto
Joe Pardo
Data
Preconceived Notions
Sales Process, Sales Podcast
CRM
Selling Your Company
Gen Z
Mastermind, Group Learning
Chat
Partnering, New Leads
Hiring, New Hire
Instagram, New Leads
Failure
Grit
Emotional Intelligence
Client Success
Client Onboarding
Price
SDR
Small Businesses
Asking Questions
Decision Maker
Poor Sales
Account Mapping
Remote Worker
Stories
Selling
Video
Script
Money
Discovery Questions
Marketing
Solving problems
Staying Top of Mind
References
Content
Scaling
Authenticity
Incentives
Curiosity
Market
Omnichannel outreach
Building Relationship
Scale
Video Conference
Traveling Seller
SEO
Scheduling
Cause Marketing
Overcoming obstacles
personal branding
Sales Leaders
Course correction
Sales Meetings
Activities
Problem Solving
Sales Success
BDR
Inbound Leads
Business Proposals
Selling to Friends
Product Demo
Transformational Selling
Profits
Nurturing
Teamwork
Podcast changes
Sales Strategy
Contact Marketing
Firing
New Products
Social Dynamic Selling
Accidental Seller
Accidental Sellers
Repeat Business
Accidental Series
Closing deals
Increasing Sales, Technology
Sales, Effective Sales
Cold Emails
Closing revenue
LinkedIn sales
The Accidental Seller Series
Sales Hiring
Accidental Seller Series
Hiring, Successful hiring
Sales Contracts
Best Sellers In History Series 1
Best sellers in History
Sales Planning
Sales Events
sales 2020
Best Sellers in History Series
Best Seller in History Series
DISC Assessment Profile
Best Seller in History
Psychology of Sales, Sales Mindset
Sales Effectiveness
women in sales, best sellers in history
Sales Script, Target Customer, Niche
Best seller in history, Salesman
Sales Story
Sales Women, Sales Force
Reginald F Lewis
Sales Wealth, Sales Prosperity
Personal Brand, Stephen Hart
Donald Kelly, The Sales Evangelist
SaaS, Software Sales
Leads, Qualifying Leads
ROI, Leads, Inbound Leads, External and Internal Triggers
Women in Sales, Sales Success Story
Stuck sellers
Sales Value
Building trust, Entrepreneurs
Sales Automation
Government, Sales
Sales Videos, Closing Deals
Sales Process, Sales Planning
Sales restructuring, Sales Messaging
Sales Performance
Sales Performance, Sales Process
Sales Promotion
Sales, Rapport
SDR, Sales Job
SDR, BDR
SDR/BDR
BDR/SDR
Sales Rewards, Sales Incentives
Healing, Grief
Sales Profile, Ideal Sales Profile
Sales Manager, Training, Coaching
Sales approach
Sales Experience, PreSales
Sales Fears
Sales Talk
CRM, Leads, Crmble
Sales Skills
Sales, Career, Leadership
Sales Career, Sales Path
Sales success, mental toughness, sales story
TSE, Sales Podcast, Sales Principles
Sales Coaching, Improving Skills
Sales Journey, Reselling, Sales Culture
Sales Process, Networking
sales prospect, sales opportunity
Sales habits, Sales professionals
BDR, SDR, Personalization
cold-calling, prospecting
Sales Language, Authentic Identity
Demonstration, Negotiations
Lost customers, Perseverance
Social Selling, Omnichannel, Sales Leads
Prospecting, Limiting Beliefs, Fear
Cold Outreach, Sales Mindset
Linkedin, Cold Calling, Automation
LinkedIn, LinkedIn Voice Messaging, Donald Kelly
Testimonials, Referrals
Cold prospects, Reaching out
Prospecting, Mindset, Sales Goals
Lead Generation, Video, Sales Video
Successful Salesman, Great Salesman
Successful Sales, Sales Training
Sales Prospecting, Video Sales
Power Dilaer, Sales Automation
Sales Prospecting, Sales Principles
Sales productivity, Trello
Virtual Sales, Virtual Tools for Sales
Sales Success, Sales Training
Building credibility, Sales credibility
mindset training
outreach message
Productivity
unproductive
sales productivity
Sales Goals
future of selling
Favorite Sales Stack Tools
special edition
Modern Selling Strategies
Modernizing Your Sales
Creating A Great Work Enviroment for Sellers
Using LinkedIn
Personal Image and Selfcare
Better sales emails
BDR & SDR Skills
AE Skills
Preparing For 2023
Kicking Off The Year Right
Sales Success Stories
Women in Sales
Better Selling
building sales pipeline
Closing Sales Pipeline

Archives

2024
April
March
February
January

2023
December
November
October
September
August
July
June
May
April
March
February
January

2022
December
November
October
September
August
July
June
May
April
March
February
January

2021
December
November
October
September
August
July
June
May
April
March
February
January

2020
December
November
October
September
August
July
June
May
April
March
February
January

2019
December
November
October
September
August
July
June
May
April
March
February
January

2018
December
November
October
September
August
July
June
May
April
March
February
January

2017
December
November
October
September
August
July
June
May
April
March
February
January

2016
December
November
October
September
August
July
June
May
April
March
February
January

2015
December
November
October
September
August
July
June
May
April
March
February
January

2014
December
November
October
September
August
July
June
May
April
March
February
January

2013
December

October 2021
S M T W T F S
     
          1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31

Syndication

Branding is way more than the marketing or the marketing team - it’s establishing and helping people realize you’re an authority. In today’s episode of The Sales Evangelist, Donald is joined by branding expert Marc Gutman to learn why businesses that invest in branding win out over those that don’t.

Marc’s branding journey started because of the power of storytelling:

  • Marc worked in the movie business, working with award-winning director Oliver Stone. It was in this field where he learned what the power of storytelling could do for an organization.
  • He moved to branding after moving to Colorado, where he discovered a fantastic community of startup entrepreneurs. Marc started his own business (which he ended up selling) and then started his branding agency, Wild Story.

A brand has one job: Get people to buy more stuff for more years at a higher price. 

  • There are two ways for an organization to increase its margins: lower costs or increase the price of goods or services. 
  • To raise the price without reducing transactions, you must increase the product’s perceived value so people are more willing to pay more.

Everyone has a brand, even as an individual:

  • Whether you like it or not, people want to know about you if they’re going to work with you. And because people no longer work in the same career or organization their entire life,  you always need to be building a brand reputation for your future.
  • There’s only room for one person to be the cheapest in the market. For everyone else, there is branding to emphasize what you bring to the table.

What can an organization do to develop a brand?

  • Become a thought leader and make content. Whether that’s video, podcasts, or blogs, pick a medium that you like and start creating!
  • A brand is not your logo, tagline, or website. It’s the words and underlying DNA behind your organization.
  • People have a gut feeling about your products and service, and you influence that through your words.
  • A brand should become repetitive to you internally, but it should never feel repetitive externally. 

Check him out on Instagram, LinkedIn, and visit his website at wildstory.com.

This episode is brought to you in part by Skipio.

Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real.

But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com.

This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey.

We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to! 

Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial.

Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Direct download: TSE_1501.mp3
Category:Sales Training -- posted at: 6:00am EDT

It’s time to celebrate The Sales Evangelist’s 1500th episode! To celebrate this milestone, today’s episode is a little different. Rather than bringing in a guest, Donald looks back at past episodes to discuss five sales principles that have been important to him as a salesman, businessman, and just throughout his life.

  1. Just getting started
  • Listening to the first TSE episode is...rough. But there’s an important takeaway: don’t judge your “episode one” to someone else’s episode 1500. 
  • As a new seller, don’t compare yourself to a veteran seller with years of experience.
  • Nobody is great at something initially. So, just start, and don’t compare yourself to the quality of others.
  1. The principles of selling are the same.
  • This podcast has interviewed all types of people, from authors and sellers to industry experts. 
  • According to Jeb in a previous episode, the selling process has not evolved because salespeople still go through similar processes, connect with people, and solve problems.
  • What has changed are the tools and information available and the buyers’ expectations.
  1. Winning the morning
  • Episode seven of the podcast was about something critical: time management. 
  • According to the guest from that episode, Justin Su’a, winning the morning means starting strong.
  • The problem isn’t that there aren’t enough hours in the day; the problem is that we don’t take advantage of the time available.
  • Winning the day doesn’t mean you have to wake up at three or four in the morning (necessarily); just put the most pressing tasks and high-priority items first.
  1. Learning to be agile
  • According to the one and only Jill Conrad, salespeople need to find a way to stay agile.
  • Agile selling is getting up to speed on sales practices as soon as possible. 
  • Learning these new practices makes salespeople more relevant and helpful to their prospects.
  • To become a more agile seller, set aside a portion of your day to read, study, and understand new sales techniques and practices.
  1. Your net worth will directly tie into your network.
  • People connect LinkedIn connections like Pokemon. (Which we can guarantee you isn’t the best practice.)
  • Don’t just add people and never respond. Instead, make genuine connections with people! Create a stronger relationship that will provide help and support later down the line.
  • A great intro to reach out to someone on LinkedIn? Share your favorite episode of The Sales Evangelist or Donald’s article in Success Magazine! (It might be a shameless plug on our end, but can you blame us?)

This episode is brought to you in part by Skipio.

Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real.

But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com.

This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey.

We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to! 

Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial.


Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Direct download: TSE_1500.mp3
Category:Sales Training -- posted at: 6:00am EDT

A common problem for salespeople is interacting solely with just one stakeholder. But in reality, involving multiple people is the perfect strategy to help deals go through (and make more people excited about them.) In today’s episode of The Sales Evangelist, Donald is joined by Amy Hrehovcik to discuss her strategy to apply multi-threading throughout your sales process.

Amy’s sales experience is extensive.

  • After selling for nearly a decade, Amy finished at Thomson Reuters before transitioning to marketing consulting (eventually working in a startup as the Chief of Customer Value.)
  • She later pivoted to sales enablement, realizing she had a passion for teaching sellers and empowering sales leaders.
  • Amy now hosts the podcast Revenue Real Hotline, where she discusses uncomfortable conversations in sales.
  • Why did she start the podcast? She wrote an article (Mental Health, The Greatest Competitive Advantage That You’ll Ever Know), and it was viewed by the great Andy Paul.
  • He invited her onto his show, and participating in that made her realize the importance of podcasting in sales. (Check out Donald’s guest appearance on her show.)

Today’s topic: Multi-threading

  • Multi-threading describes liaising with multiple stakeholders and executive sponsors throughout an organization. 
  • The average number of buyers involved in the buying motion was 6.7. Since that time, it has increased.
  • Because her main selling vertical was big law, Amy realized the importance of proactively engaging with multiple stakeholders early on to minimize the objections buyers would have when moving the deal forward.

Why should you consider this selling approach?

  • Not to sound cliche (but we will anyway), it’s the same reason you don’t put all your eggs in one basket.
  • Amy began to hold off on doing deep-dive demos until at least three executive sponsors were in the room because it diversified the risk for the individuals involved. 
  • They were no longer the sole advocate for a product (assuming they like it), thus limiting the amount of blame and buyer’s remorse people might feel after implementation.
  • Because the buying process is getting longer, executives will invariably drop out of the acquisition process. But when you have two or three other executives who want to see the deal move forward, it is much more likely to move through.

How can you begin to develop this approach?

  • Communicate with the original executive sponsor that you want to help them make the right decision, and you can do that by demonstrating the business case on your behalf. 
  • Ask permission to have conversations with others or other departments to learn how others reach a particular goal.
  • The Heath Brothers wrote in one of their books (Made to Stick) the idea of bright spots.
  • Because of the relationships she developed throughout this discovery phase, she could return to her original executive sponsor and deliver a detailed report that helped both of their causes.

One major takeaway from multithreading? Just do it. It’s like anything else- you might not be good at it at first. But with practice, you’ll begin to see success. To contact Amy, connect with her on LinkedIn to learn more about her process with multithreading.

This episode is brought to you in part by Skipio.

Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real.

But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com.

This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey.

We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to! 

Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial.


Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Direct download: TSE_1499.mp3
Category:Sales Training -- posted at: 6:00am EDT

It’s the golden rule of life: treat others the way you want to be treated. As sales professionals, you do this by playing the long game, building relationships rather than focusing on the sale. In today’s episode of The Sales Evangelist, Donald interviews David Henzel to learn David’s approach and strategy to being customer-centric in modern selling. 

What does it mean to be customer-centric?

  • In essence, a customer-centric salesperson sets customers up for success. 
  • It’s helping your customers succeed (or positioning them to be successful) instead of worrying purely about making a sale.
  • Selling out of fear only provides mediocre results. If you sell to make a commission, the customer’s problem might not be solved, and they might not want to be your advocate as readily.

A happy customer tells their friend, but an unhappy customer tells the world.

  • To close customer success gaps, you can either write copy on your website to inform potential buyers (as a facet of content marketing) or partner with a sales coach to teach proper outbound messaging.
  • To understand your client’s needs, you must play the long game. 
  • Don’t give the customer what you think they want; find out what they need and give them that.

You’ll naturally get referrals if you sell what the customer needs instead of what you want them to need.

  • People won’t typically brag about a platform or service they use, but they will brag about material things. 
  • Try giving gifts to your clients to generate more referrals and word-of-mouth marketing.
  • The key, however, is to give stuff people will use. Otherwise, it’ll end up in someone’s closet (or trash can.)
  • If your rapport with the customer is strong enough, simply ask!

David’s major piece of advice: act out of love, not fear. It’ll change not just your professional relationships but your personal ones as well. For more great content from David, check out his podcast  How We Solve. The questionnaire on Understanding the jungle that will help understand your customer better. You can also learn more about his portfolio companies on his personal website https://www.davidhenzel.com/, and connect with him on LinkedIn to stay updated on everything he’s doing! (And be sure to mention you came from The Sales Evangelist.)

This episode is brought to you in part by Skipio.

Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real.

But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com.

This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey.

We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to! 

Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial.


Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Direct download: TSE_1498.mp3
Category:future of selling -- posted at: 6:00am EDT

The future of sales is evolving, with the main components of modern selling being drastically different from the pillars of sales twenty years ago. Namely, sales is no longer just managing people; it’s managing software and technology. Today Donald is joined by Derrick Williams to learn how to manage technology while still providing the same level of interpersonal communication.

Technology has become infinitely more important in the sales arena.

  • Yet despite its importance, there is still a massive concentration on the people management side instead of the technical side.
  • The modern sales leader needs technical aptitude to lead an effective team.
  • Maximizing the effectiveness of sales engagement platforms, sequence building, and even data insights help sales professionals be more effective in their outreach efforts.
  • It’s not just using the platforms provided to you, but how can you structure and optimize all aspects of it (like importing contacts and information)

Sales leadership sold in a completely different manner than salespeople today.

  • Because of their experience, there might be a laggard mentality towards technology adoption, even in tech companies (yes, we see the irony.)
  • Understanding the technology and how it works together can seem daunting, but you’ll find much more success by leveraging it than you otherwise would.

Technology has more applications than anyone initially thinks. 

  • For example, do you want to know which SDRs are talking too much when interacting with customers? There’s a technological way to determine that. 
  • Sure, you could do most things without technology. But technology will create an unbiased report that is far faster and more accurate than doing it on your own. (As well as saving time and resources.)
  • If you don’t have the time or money to acquire technology platforms, leverage third-party implementation consultants (which exist in virtually every industry.)

How do you determine where to implement technology in your business?

  • Put your process to paper. Use whatever tools you have to create a simple play-by-play of what SDRs go through each day.
  • What software are they using? What’s involved in their process?
  • Have salespeople give honest feedback and determine where in the process there are the most issues.

Derrick’s final fast fact? Casual Friday does not mean casual effort. To contact Derrick, follow him on Instagram or LinkedIn, and visit his company website.

This episode is brought to you in part by Skipio.

Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real.

But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com.

This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey.

We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to! 

Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial.


Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Direct download: TSE_1497.mp3
Category:future of selling -- posted at: 6:00am EDT

From small entrepreneurial startups to major corporations, customer loyalty and customer service are vital for business. After all, without customers, would you be able to stay in business? In today’s episode of The Sales Evangelist, Donald is joined by Brad Cleveland, author, speaker, and something, to learn Brad’s five steps leaders should take to build customer loyalty.

Establish a vision.

  • Think REI: we inspire, educate, and outfit for a lifetime of outdoor adventure and stewardship. It’s clear, concise, and anyone hearing it will know exactly what the company is about.
  • Visions aren’t exclusive to companies; they should be for individuals too. So why do you do what you do? 

Tap into innovation.

  • As you interact with your contacts, prospects, and customers, think about what you can learn from the exchange.
  • The more you pay attention to the root causes driving interactions with your customers, the better you’ll be able to serve them.

Cast a wide net of listening.

  • Brainstorm every possible way a customer might try to interact with you. Between email, social media, physical, website forms, there’s a myriad of potential sources you have to be prepared to listen to.
  • The quietest voices can be the most powerful, but you’ve got to be willing to hear them.

Build your approach around ten customer expectations.

  • Customer expectations aren’t changing; be responsive, be available, simple things that just make common sense.
  • Find ways to provide the service your customer wants.

Build processes around recurring problem areas.

  • Even after implementing the four previous steps, you might still encounter recurring frustrations, and that’s normal. 
  • If this happens, identify those problem areas and work to solve those issues. Then, develop processes that avoid or fix the areas moving forward.

Brad’s major takeaway? Be uniquely you. There might be things you can learn from other people or organizations, but trying to emulate them will prevent you from developing the authentic relationships you want. Visit him at bradcleveland.com to view his courses, get in contact with him, and find out more about his journey. Read his book Leading the Customer Experience and visit the International Customer Management Institute to find a community of professionals dedicated to providing the perfect customer experience.

This episode is brought to you in part by Skipio.

Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real.

But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com.

This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey.

We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to! 

Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial.


Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Direct download: TSE_1496.mp3
Category:Sales Training -- posted at: 6:00am EDT

With every other major field in the business world, professionals undergo years of training and education to learn the standard practices, techniques, and skills to make them successful. But with sales, it’s the exact opposite. In today’s episode of The Sales Evangelist, Donald is joined by Paul Fifield, CEO, and co-founder of Sales Impact Academy, to learn why the education system has overlooked sales (and what we can do to fix it.)

It’s okay to feel like you don’t know what you’re doing.

  • Imposter syndrome is common in sales professionals because nobody is told what they should be doing.

  • There is no structured learning or education in sales, which Paul deems “the greatest educational tragedy.”

What if we applied a similar educational journey to finance?

  • To reinforce the point, think about another important B2B profession: finance.

  • What if the way you got into finance was to go get a degree in math and then just walk up and start working?

  • It’s absurd, yet that’s exactly what happens in sales. 

The core role of higher education is to equip people with the skills to contribute meaningfully to the economy.

  • The pace of change for sales is too quick for it to be integrated easily into traditional education because traditional universities just can’t keep up with these shifts.

  • The result? Everybody feels like an imposter, and nobody follows the best practices. And the wheel is being reinvented each and every day.

Some quick facts:

  • A search on LinkedIn reveals 60 million people are in sales. 

  • There’s not even one book on revenue operations, yet over three million people hold revenue operations titles on LinkedIn.

  • The GDP of B2B companies is roughly 43 trillion dollars, and that staggering amount of money is resting on the sales staffed by people who’ve never been educated on their positions.

How can we make an impact and these changes to teach sales principles?

  • Educate yourself. Learn the sales standards and educate around those standards. 

  • That’s the platform Paul’s company solves by teaching these standards and best practices.

Paul’s major takeaway? Get a subscription for the sales academy (yes, it’s a shameless plug. But it really will help!) To connect with Paul, connect with him on LinkedIn or reach out to him at paul@thesalesimpact.io or +44 075-988-3543. Visit The Sales Impact Academy to find courses and learnings that will help you in your sales career.

This episode is brought to you in part by Skipio.

Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real.

But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com.

This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey.

We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to! 

Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial.

Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Direct download: TSE_1495.mp3
Category:Sales Training -- posted at: 6:00am EDT

Because of the hustle and bustle salespeople experience each day, it can be challenging to be our most focused and productive selves. So what steps can we take to be more productive throughout the day? Today, Donald is joined by Janice B. Gordon to learn her tips for staying focused and energized throughout the day.

Always listen to your body:

  • Janice does yoga and meditation, which she’s been doing for nearly forty years.
  • .If you enjoy what you do, that makes all the difference.
  • She chooses to focus on energy management because many people, especially after the pandemic, feel low energy and motivation.
  • People think pulling a 10, 12 or 15 hour day is productive. But you are far less effective pulling these days than focusing your time and energy for shorter lengths of time.

Symptoms arise if you don’t address your personal energy needs.

  • You just feel negative. And instead of having a bad moment, you turn that moment into a bad day. 
  • When you feel you’re having a bad day, you are less productive and less likely to make the most of the time you have available.

The four dimensions of energy:

  • Physical energy - All the nutrients going into your body. Exercise and recovery time can bring up your physical energy.
  • Emotional energy is the interconnectedness between people and is the energy that suffered because of the pandemic. There is less interaction with others, be it in the office, at a restaurant, or even around the neighborhood.
  • Mental energy is associated with thinking and problem-solving. As sales professionals, we use this form of energy all the time. For this energy type, practicing drastically helps cultivate this energy. However, ensure you take mental breaks.
  • Spiritual energy - This is your purpose and mission. Spiritual energy influences your character, your personality, and your choices. This is the overarching concept that connects your different energies.

If your spiritual energy is low, your motivation will suffer.

  • To solve this, take a mindful walk. Notice and observe what’s around you and empty your brain. Then, when you go back to the office, you’ll be incredibly focused and productive.
  • Listen to your body and give it what it needs. 
  • Always have water at your desk, and drink it constantly.

To get more content from Janice, check out her podcast, the Scale Your Sales Podcast (and check out episode 95 to listen to Donald’s guest appearance!) You can also connect with Janice on LinkedIn.

Join Donald’s Facebook group, The Sales Evangelizers, to find a community of people to share, reflect, and grow with on your sales journey.

This episode is brought to you in part by Skipio.

Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real.

But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com.

This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey.

We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to! 

Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial.


Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Direct download: TSE_1494.mp3
Category:Sales Training -- posted at: 6:00am EDT

Where is the future of selling? The future of selling is here. For anyone thinking of joining the professional sales world, or who knows someone who wants to join sales, or knows someone who knows someone (I’m sure you get the idea), this is the series for you. In today’s episode, Donald gives three things every seller needs to know about the future of selling.

  1. Your plays are outdated.
  • When you think of sports like football, you think of the playbook that dictates the different actions the team might take. Unfortunately, sales has become way too similar to that.
  • Many organizations try to streamline the sales process and provide plays for salespeople to follow. While great in theory, it doesn’t work when every salesperson runs the same plays.
  • To make it worse? Not only are salespeople doing it, but the prospects are as well!
  • Bring something unique to the table by using a revenue-centric approach. How does the company you want to work with making money?
  1. Go rogue.
  • Business development representatives need to think differently because prospects want you to come to the table with business problems.
  • Don’t just try to offer sales or marketing help when interacting with a prospect. Instead, ask the right questions, find their specific problem, and address those issues.
  1. Sales and marketing need to come together. 
  • An article from Forbes states that sales and marketing can “no longer work in tandem.”
  • Being aligned is no longer sufficient; the departments need to be integrated.
  • Place the customer journey first, and develop a curated buying experience for the consumer instead of building different components for the same building.

What or where do you think the future of sales is going to be? Join Donald’s Facebook group, The Sales Evangelizers, to find a community of people to share, reflect, and grow with on your sales journey and share your thoughts and response.

This episode is brought to you in part by Skipio.

Are you sick of crickets? As a salesperson, the pain of reaching out with phone calls or emails and not receiving a response is real.

But all text messaging is not created equal. 85% of people prefer text over email and phone calls because they want to engage in a conversation, not listen to bots. Be more like people and start having conversations that end in the conversions you want. Try Skipio at www.Skipio.com.

This course is brought to you in part by the TSE Sales Certified Training Program, designed to help new and struggling sellers master sales fundamentals and close more deals. Help elevate your sales game and sign up now to get the first two modules free! You can visit www.thesalesevangelist.com/closemoredeals or call (561) 570-5077 for more information. We value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey.

We’d love for you to join us for our next episodes by tuning in on Apple Podcast, Stitcher, or Spotify. You can also leave comments, suggestions, and ratings for each episode you listen to! 

Read more about sales or listen to audiobooks on Audible and explore their huge online library. Register now to get a free book and a 30-day trial.


Audio provided by Free SFX and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Direct download: TSE_1493.mp3
Category:Sales Training -- posted at: 6:00am EDT

1